It's tough to get European funding and we are very happy that we got it for BISON (BIg Speech data analytics for cONtact centers). We are even more happy that the coordinator is Phonexia, founded by 6 BUT Speech@FIT members in 2006. It is actually the only H2020 ICT project that has a Czech coordinator! For 3 years, we'll be playing with data from contact centers working in a consortium of 8 partners from 5 EU countries. In mid-January, the kick-off-meeting took place at BUT. Please see http://bison-project.eu and subscribe to BISON's Twitter and LinkedIn channels. Did you know that:
- 50-100k people in the Czech Republic are working in the contact center business? This is 1% of its population.
- the consortium plans to cooperate with Brno Municipal Police that has extensive experience with catching bisons in Brno streets, see https://www.youtube.com/watch?v=UgYF1ZGOJiY
- the name of BISON coordinator in Phonexia, Milan Schwarz, might sound familiar ... yes, Milan is brother of Petr, the developer of BUT's famous phone recognition software (and now Phonexia CEO)